# Erie Meyer Senior technology policy expert specializing in consumer protection, digital government, and financial regulation. Currently Senior Fellow at [[Vanderbilt Policy Accelerator]] with US federal government technology leadership experience. **Online**: [@eriemeyer](https://substack.com/@eriemeyer) **Organization**: Vanderbilt Policy Accelerator **Location**: United States --- ## Entries ### Complaints.gov Erie Meyer [published this infrastructure proposal](https://substack.com/home/post/p-181055894) to create a unified complaint routing system connecting Americans to the 176+ government agencies handling consumer complaints across insurance, financial services, employment, and housing. The proposal addresses how fragmented jurisdictional systems prevent consumers from accessing existing taxpayer-funded enforcement capacity. The system would provide: (1) routing to appropriate agencies regardless of entry point, (2) 15-day company response requirements, (3) public database of complaints and resolutions, and (4) analytical tools for pattern identification. Meyer argues the infrastructure is necessary as AI-driven systems in credit, insurance, employment, and housing create automated denial loops with no human recourse, effectively nullifying consumer protection laws that mandate explanations and appeals.